Homecare services
Whatever your home care needs, Allan-Ross can provide personalised care for 30 minutes, an hour or 24 hours a day. Our homecare services are comprehensive and very flexible depending upon your needs:
- An elderly person’s health may be failing but they want to stay at home for as long as possible.
- A member of your family suffering from a long term or terminal illness may need care.
- You may be recovering from an illness and need short-term help.
When you contact us about our care services, we will arrange for our Care Assessor/ Co-ordinator to visit you in your own home to talk about your needs and goals. With your help, we will put together your personal Allan-Ross Care Plan detailing your goals, care and when you will be visited.
Our full range of homecare services are given below.
Nursing and personal care
- Help with washing, bathing, dressing and undressing, toilet needs, getting to and from bed, preparing and serving healthy meals and taking medication.
- Available during the day, at night, for drop-in visits or even for 24 hour care.
24 hour care
- Nursing and personal care can be provided 24 hours a day, 7 days a week if required.
- Night sleepers, or trained carers, can be provided for reassurance and a sense of security at night.
- An emergency on-call service is also available for all services.
Telecare
- Easy-to-use, telecare monitoring devices can set off alarms or make phone calls to alert Allan-Ross of clients wandering, having seizures, getting out of bed and calls for help.
- An innovative, new service to provide an alternative to longer hours of care, probably to supplement other care services.
Outings and companionship
- Providing companionship, interaction and helping with social occasions.
- Assistance with getting to work, going shopping, visiting the Post Office and doing daily, light household duties.
- Helping service users keep in touch with family and friends.
- Helping service users participate in hobbies and interests.
Home-based respite
- Providing care cover so that your regular carer, who might be a family member, can take a break or go on holiday.
- Available for 2 hours, 2 days or 2 weeks.
Specialist care: for dementia, palliative care
For specialist care our carers receive training from our Training Manager (a Registered Nurse and professional trainer). The carers are assessed and only signed off as competent to deliver this specialist care once we are satisfied that they have acquired the necessary knowledge and skills.
- Caring for the needs of clients with dementia, Alzheimer’s disease and other disabilities.
- Providing palliative care or ‘end of life’ care for clients with terminal illnesses.
- Looking after clients who require artificial feeding, need eye or ear drop, present challenging behaviour, or have catheters, ileostomies or colostomies.
Household tasks
- Keeping house clean, shopping, running errands and maintaining house temperature.
Learning disability support
- Providing Registered Mental Nurses (RMNs) and skilled support workers to care for clients with learning disabilities.








